Mospital Personal Data Protection (KVKK) Disclosure
Last Updated: July 9, 2026
This Disclosure has been prepared in accordance with the Turkish Personal Data Protection Law No. 6698 ("KVKK") to inform data subjects about the processing of personal data within the scope of the platform operated by Mospital Inc. ("Mospital").
Mospital is a technology and digital platform provider. Medical diagnosis or treatment services are not provided through the platform.
1. Data Controller
In accordance with KVKK, your personal data is processed by:
Mospital Inc.
(Delaware, United States of America)
as the data controller.
Contact: hello@mospital.app
2. Personal Data Processed
2.1 User Personal Data
- Identity information: Documents such as driver’s licenses and passports containing information such as name, surname, gender, Turkish identity number, tax identity number, nationality, mother’s and father’s name, place of birth, date of birth, and signature/initial information.
- Contact information: Phone number, full address, email address, registered electronic mail address (KEP), residence address, workplace address, and other data useful for communication.
- Account information: Passwords are stored securely in encrypted form.
- Payment and banking information: Credit card, debit card, CVV.
- Special categories of personal data: Biometric data (fingerprint and face), all health data.
- General personal data: Genetic information, height-weight.
- Usage data: In-site movements, interactions.
2.2 Artificial Intelligence (AI) Interaction Data
- Conversations with AI-powered features
- This data is processed in anonymized or pseudonymized form
- No identification is made
- Not used for medical diagnosis or treatment purposes
2.3 Professional Personal Data
- Profile photo
- Promotional video
- Branch / category information
- About / biography content
- Country of service
- Languages spoken
This information may be publicly displayed on the platform with the professional’s consent.
3. Purposes of Processing Personal Data
Your personal data is processed for the following purposes:
- Creating and managing user and professional accounts
- Providing and improving platform services
- Facilitating interaction between users and professionals
- Providing AI-powered informational services
- Carrying out information security processes
- Fulfilling legal and regulatory obligations
4. Legal Basis for Processing Personal Data
In accordance with Article 5 of KVKK, your personal data is processed based on:
- Being directly related to the establishment or performance of a contract
- Fulfillment of the data controller’s legal obligation
- Establishment, exercise, or protection of a right
- Legitimate interest of the data controller
- Your explicit consent
as the legal bases for processing.
5. Transfer of Personal Data
Your personal data may be transferred to:
- Cloud infrastructure service providers
- Payment service providers (e.g., Stripe)
- Information security and technical support providers
- Authorized public institutions and organizations
Data may be transferred abroad with necessary technical and administrative measures in accordance with Article 9 of KVKK.
6. Data Retention Period
Your personal data is retained for the duration required by the processing purposes and the retention periods stipulated in relevant legislation.
7. Your Rights as a Data Subject
Pursuant to Article 11 of KVKK, as data subjects, you have the right to:
- Learn whether your personal data is processed
- Request information if it has been processed
- Learn the purpose of processing and whether it is used in accordance with that purpose
- Know the third parties to whom it is transferred domestically or abroad
- Request correction if it has been processed incompletely or inaccurately
- Request deletion or destruction within the framework of legal conditions
- Object to the emergence of a result against you through analysis of processing exclusively by automated systems
- Request compensation if you suffer damage due to unlawful processing
You may submit your requests to hello@mospital.app.
8. Updates
This Disclosure may be updated due to changes in legislation or platform practices.